So far it's been a busy holiday season technology wise. I've been working working on various projects while I've been off from work and still have several projects that I still want to do. Hopefully I'll be able to get everything done, however even if I don't that's ok.
I wanted to post a quick blog before the new year. Here's to 2008. It was a year filled with mixed emotions. Some events were wonderful milestones in my family and other events were very sad with the passing of familly members. Here's also to 2009. May God continue to bless us as He so richly has this past year. The fact that we have our health, jobs, a roof over heads, family, and other blessings - we are so blessed to have what we do and I'm very thankful to our Heavenly Father for those blessings.
Hope everyone has a safe and sound new year.
Jack
Wednesday, December 31, 2008
Thursday, December 25, 2008
Thursday, December 18, 2008
Critical Windows Update
STOP THE PRESSES!!!! JACK IS BLOGGING TWICE IN ONE WEEK!!!! :O
While it is amazing and unbelievable that I would actually be able to have time to blog twice in one week, the truth is I really don't. However I did want to take a moment and mention an important Windows update that came out yesterday.
As many of you might have seen in the popular press a huge security issue was found in all versions of Windows Internet Explorer that allowed hackers access to control your machine. Because of this issue Windows issued a fix yesterday (12/17/08) afternoon. This fix is downloadable and automatically installs on your computer if you run Windows Updates. If, however, you want to manually install the patch follow this link (http://www.microsoft.com/technet/security/bulletin/ms08-078.mspx) and download the patch under the "Component" section that corresponds with the version of Internet Explorer and the operating system that you have on your computer. Once you have downloaded the patch, install the patch, and reboot your computer. Your computer should be updated and protected from this particular security threat.
The question arises, though, of how do I make sure that I have it installed on my computer? That is an excellent question, especially since hopefully you have Windows Updates run automatically (by the way if you do you still need to run Windows Updates manually so that you get the patch installed ASAP). To verify that you have the patch installed, open My Computer and go to C:\Windows. If you have a file that has the name "KB960714-IE7.log" then the patch has been installed on your computer and you are protected.
A second question arises of what if I don't use Internet Explorer as my web browser (aka the program that you use to get on the Internet)? I would still recommend that you run Windows updates since it's always wise to make sure that your computer is protected.
This probably will be my last blog before Christmas. I hope all of my readers (all two of you) have a wonderful Christmas. May you get everything that you hope for, but may you also take the opportunity to appreciate and give back some of the many blessing that you have. May God bless you and keep you. May His countenance shine upon you and give you peace.
Jack
While it is amazing and unbelievable that I would actually be able to have time to blog twice in one week, the truth is I really don't. However I did want to take a moment and mention an important Windows update that came out yesterday.
As many of you might have seen in the popular press a huge security issue was found in all versions of Windows Internet Explorer that allowed hackers access to control your machine. Because of this issue Windows issued a fix yesterday (12/17/08) afternoon. This fix is downloadable and automatically installs on your computer if you run Windows Updates. If, however, you want to manually install the patch follow this link (http://www.microsoft.com/technet/security/bulletin/ms08-078.mspx) and download the patch under the "Component" section that corresponds with the version of Internet Explorer and the operating system that you have on your computer. Once you have downloaded the patch, install the patch, and reboot your computer. Your computer should be updated and protected from this particular security threat.
The question arises, though, of how do I make sure that I have it installed on my computer? That is an excellent question, especially since hopefully you have Windows Updates run automatically (by the way if you do you still need to run Windows Updates manually so that you get the patch installed ASAP). To verify that you have the patch installed, open My Computer and go to C:\Windows. If you have a file that has the name "KB960714-IE7.log" then the patch has been installed on your computer and you are protected.
A second question arises of what if I don't use Internet Explorer as my web browser (aka the program that you use to get on the Internet)? I would still recommend that you run Windows updates since it's always wise to make sure that your computer is protected.
This probably will be my last blog before Christmas. I hope all of my readers (all two of you) have a wonderful Christmas. May you get everything that you hope for, but may you also take the opportunity to appreciate and give back some of the many blessing that you have. May God bless you and keep you. May His countenance shine upon you and give you peace.
Jack
Monday, December 15, 2008
HTTP works but HTTPS doesn't!!
I had an interesting problem with my personal laptop last week. Here is the specs on my, um I mean our, laptop.
Make: Dell
OS: XP SP3
NIC: Dell wireless (didn't use the wired NIC)
ISP: Local Cable company
So here was my problem. After signing on my laptop, the laptop would proceed to connect to the wireless network in our house, it would then sign onto the IM service that I use, and then the rest of the programs would finish loading on my laptop. When everything got finished loading I would start to surf the Internet, because what else do you do with a computer at home right?!?! After about 3-5 minutes of being on the Internet, it would just suddenly stop working. I would get "Page can not be found" message and for the life of me could not get a website (even ones I had just visited).
So being the tech guy that I am I started looking into it, here is what I found....
1. I was still signed into my IM service, and it was still working properly.
2. I could PING and TRACERT to any website (even using the name of the website and not their IP address) with out any problems. The traffic was a little slow, but still a reasonable amount of time.
3. I could access HTTPS websites (bank, other financial institutions, secure hotmail, etc).
4. I could access my office desktop just fine for as long as I wanted (we use a Cisco VPN software to access the office PC from home).
While this was really throwing me for a loop. For all intensive purposes it should work (especially since IM was working and so were HTTPS websites). Thoughts about hackers attacking my laptop, viruses corrupting all of my data, keyloggers stealing my passwords all danced in my heads.
Trying not to freak out, I started to do some looking around on the Internet (to prevent all of the comments, I went to my office to do the research), while at the same time running a virus scan on my laptop (which didn't show anything). In my research I couldn't find anything. I did find others who were having the problems however no solutions. (thus me posting this blog). I did find some cases where people were having problems with ZoneAlarm (a firewall software) in which uninstalling and reinstalling fixed the problem. I also found where the problem existed with different Operating Sytems (98, ME, XP, Vista, Linux, etc). I also found forums that talked about this problem existing where users finally just had to totally reinstall Windows in order to fix it. Then I finally found a forum where I guy mentioned that sometimes three specific programs can cause this problem. These programs were ZoneAlarm, Norton Anti-virus, and Cisco VPN software.
Interestingly enough I had two of these three programs installed on my laptop. Also interestingly enough the next post was a guy bashing the post saying that it would not help 90% of the people out there. I really wish that I could find that forum to give the guy credit, however I closed that webpage and can't seem to find it again. Oh well.
So in trying to fix the problem I uninstalled the Cisco VPN software, but it only made my problem WORSE! Now instantly after logging into my laptop I could not get on the Internet. WHAT THE HECK!?!?!?! So I went into the registry and edited all of the instances of the software out of the registry and STILL nothing. Almost at my wits end I reinstalled the Cisco software and it STILL would only work for a few minutes. AUGH!!!
Anyway, making a long story short, eventually I was on-line enough to download several Windows Updates. Once those were installed the thing started working fine. I don't know if I was being attacked, or someone was using my laptop as a bounce in an attack, or I just needed to reboot a second time, or something else was going on. I just don't know. What I do know is that the laptop is working and I can move on to the next big issue in my life now. :S OH the joys of being a tech person.
Hope this helps someone out there. Best of luck!
Make: Dell
OS: XP SP3
NIC: Dell wireless (didn't use the wired NIC)
ISP: Local Cable company
So here was my problem. After signing on my laptop, the laptop would proceed to connect to the wireless network in our house, it would then sign onto the IM service that I use, and then the rest of the programs would finish loading on my laptop. When everything got finished loading I would start to surf the Internet, because what else do you do with a computer at home right?!?! After about 3-5 minutes of being on the Internet, it would just suddenly stop working. I would get "Page can not be found" message and for the life of me could not get a website (even ones I had just visited).
So being the tech guy that I am I started looking into it, here is what I found....
1. I was still signed into my IM service, and it was still working properly.
2. I could PING and TRACERT to any website (even using the name of the website and not their IP address) with out any problems. The traffic was a little slow, but still a reasonable amount of time.
3. I could access HTTPS websites (bank, other financial institutions, secure hotmail, etc).
4. I could access my office desktop just fine for as long as I wanted (we use a Cisco VPN software to access the office PC from home).
While this was really throwing me for a loop. For all intensive purposes it should work (especially since IM was working and so were HTTPS websites). Thoughts about hackers attacking my laptop, viruses corrupting all of my data, keyloggers stealing my passwords all danced in my heads.
Trying not to freak out, I started to do some looking around on the Internet (to prevent all of the comments, I went to my office to do the research), while at the same time running a virus scan on my laptop (which didn't show anything). In my research I couldn't find anything. I did find others who were having the problems however no solutions. (thus me posting this blog). I did find some cases where people were having problems with ZoneAlarm (a firewall software) in which uninstalling and reinstalling fixed the problem. I also found where the problem existed with different Operating Sytems (98, ME, XP, Vista, Linux, etc). I also found forums that talked about this problem existing where users finally just had to totally reinstall Windows in order to fix it. Then I finally found a forum where I guy mentioned that sometimes three specific programs can cause this problem. These programs were ZoneAlarm, Norton Anti-virus, and Cisco VPN software.
Interestingly enough I had two of these three programs installed on my laptop. Also interestingly enough the next post was a guy bashing the post saying that it would not help 90% of the people out there. I really wish that I could find that forum to give the guy credit, however I closed that webpage and can't seem to find it again. Oh well.
So in trying to fix the problem I uninstalled the Cisco VPN software, but it only made my problem WORSE! Now instantly after logging into my laptop I could not get on the Internet. WHAT THE HECK!?!?!?! So I went into the registry and edited all of the instances of the software out of the registry and STILL nothing. Almost at my wits end I reinstalled the Cisco software and it STILL would only work for a few minutes. AUGH!!!
Anyway, making a long story short, eventually I was on-line enough to download several Windows Updates. Once those were installed the thing started working fine. I don't know if I was being attacked, or someone was using my laptop as a bounce in an attack, or I just needed to reboot a second time, or something else was going on. I just don't know. What I do know is that the laptop is working and I can move on to the next big issue in my life now. :S OH the joys of being a tech person.
Hope this helps someone out there. Best of luck!
Tuesday, November 18, 2008
Short file names
Recently I made a personal consulting visit to a member's house of the church I am attending. The person had SEVERAL gigs of pictures on her computer (for those that don't know what a "gig" is it's basically 100,000 empty word documents).
This user had organized her pictures in a way in which several folders were inside other folders. So for example in her "My Pictures" folder, she had a 2008 folder, and in that folder was an "October" folder, and inside that folder was another folder, say "Dad's birthday party". However instead of these folders being short folder names like in my example, they were basically sentences detailing what was in the folder. And instead of just going three folders deep, she went 5 to 6 (or more) folders deep. Now I personally like this type of file management b/c it allows easy understanding to what that folder is about and what the files contained within this folder is about.
However, where this person was having problems is in some of the folders she could not open the pictures up. You could also not rename the files of the pictures.
So what was her problem? Well as you might have guessed it, the long names of her folders and files were causing Windows to have issues with properly dealing with the files. You see Windows has a certain length that a file path can be. And if the file path exceeds this amount then you run into problems with normal operation of the file (opening, saving, editing, etc). So in order to fix this problem all I had to do was rename one of the folders and give it a much shorter name. One thing is that if you are REALLY over the limit you might have to rename two of the folders in order to get below this maximum limit that Windows has.
So for today's post I just wanted to encourage everyone to practice good file organizational habits, however in doing so remember to keep those file and folder names short. If you need to know what the contents of a folder is all about, throw in a text document within that folder giving a more detailed explanation of what the folder contents were all about. Btw, if you put a "!_" at the front of the file name it will show up as the first file within that folder.
Oh and one more thing. BACK UP YOUR PICTURES!
This user had organized her pictures in a way in which several folders were inside other folders. So for example in her "My Pictures" folder, she had a 2008 folder, and in that folder was an "October" folder, and inside that folder was another folder, say "Dad's birthday party". However instead of these folders being short folder names like in my example, they were basically sentences detailing what was in the folder. And instead of just going three folders deep, she went 5 to 6 (or more) folders deep. Now I personally like this type of file management b/c it allows easy understanding to what that folder is about and what the files contained within this folder is about.
However, where this person was having problems is in some of the folders she could not open the pictures up. You could also not rename the files of the pictures.
So what was her problem? Well as you might have guessed it, the long names of her folders and files were causing Windows to have issues with properly dealing with the files. You see Windows has a certain length that a file path can be. And if the file path exceeds this amount then you run into problems with normal operation of the file (opening, saving, editing, etc). So in order to fix this problem all I had to do was rename one of the folders and give it a much shorter name. One thing is that if you are REALLY over the limit you might have to rename two of the folders in order to get below this maximum limit that Windows has.
So for today's post I just wanted to encourage everyone to practice good file organizational habits, however in doing so remember to keep those file and folder names short. If you need to know what the contents of a folder is all about, throw in a text document within that folder giving a more detailed explanation of what the folder contents were all about. Btw, if you put a "!_" at the front of the file name it will show up as the first file within that folder.
Oh and one more thing. BACK UP YOUR PICTURES!
Wednesday, November 5, 2008
Audio won't install on Gateway E-4300
Hello everyone,
More of a self note today, but still something interesting that my supervisor and I came across over the last few days....
We have a Gateway E-4300 that we installed Windows XP SP3 on the computer (SP3 was slipstreamed into the CD) and after installing most of the drivers we had problems getting the audio driver to install. The audio driver was suppose to be a Realtek High Definition Audio driver (knew this from other E-4300's that we had) however the PC would never recognize the sound card even though the installation seemed to go fine. After trying several different versions we finally figured out that the problem was with SP3. For some reason the installation did not like having to install onto a XP SP3 box, however if we installed Windows SP2 first, installed the audio driver, then updated to SP3 it worked fine.
I love technology! :S
More of a self note today, but still something interesting that my supervisor and I came across over the last few days....
We have a Gateway E-4300 that we installed Windows XP SP3 on the computer (SP3 was slipstreamed into the CD) and after installing most of the drivers we had problems getting the audio driver to install. The audio driver was suppose to be a Realtek High Definition Audio driver (knew this from other E-4300's that we had) however the PC would never recognize the sound card even though the installation seemed to go fine. After trying several different versions we finally figured out that the problem was with SP3. For some reason the installation did not like having to install onto a XP SP3 box, however if we installed Windows SP2 first, installed the audio driver, then updated to SP3 it worked fine.
I love technology! :S
Monday, November 3, 2008
Is your time correct?
Yesterday we changed our clocks back to normal time from daylight savings time. This is a change from the way it use to be because of the Energy Policy Act (EPAct) of 2005 a few weeks were added onto the length of how long most of the United States observes daylight savings time (aka DST). Because of this act being passed a lot of the existing equipment needed to be updated to coincide with the longer DST period.
Some of you may be thinking.....SO? What's that got to do with the price of eggs in China? (no offense to any Chinese reading this blog).
Well, the thing is, was your time on your computer, PDA, blackberry, iPhone, or any other electronic device correct this morning? I know mine wasn't. For some reason my computer didn't know about the changes to the rules about DST. So I had to update my computer. Even though according to Windows Update it was up-to-date on all of the security patches. So I had to do some research and find the patch and manually install it. I found the patch through Windows Knowledge Base (KB) article. The article (KB951072) is the August 2008 cumulative time zone update for Microsoft Windows operating systems.
So if your time wasn’t right today (November 3, 2008) maybe you also need to update your computer with this time zone update from Windows. The article should give you quality instructions on how to install the patch onto your computer.
Some of you may be thinking.....SO? What's that got to do with the price of eggs in China? (no offense to any Chinese reading this blog).
Well, the thing is, was your time on your computer, PDA, blackberry, iPhone, or any other electronic device correct this morning? I know mine wasn't. For some reason my computer didn't know about the changes to the rules about DST. So I had to update my computer. Even though according to Windows Update it was up-to-date on all of the security patches. So I had to do some research and find the patch and manually install it. I found the patch through Windows Knowledge Base (KB) article. The article (KB951072) is the August 2008 cumulative time zone update for Microsoft Windows operating systems.
So if your time wasn’t right today (November 3, 2008) maybe you also need to update your computer with this time zone update from Windows. The article should give you quality instructions on how to install the patch onto your computer.
Thursday, October 30, 2008
Blogging - Rules to live by
Since I'm new to this thing there are a few guidelines that I would like to write down to remind myself when I blog. They are also excellent things for you to remember when you blog. In trying to be fair the following are taken directly from Microsoft's website (http://www.microsoft.com/protect/family/activities/blogging.mspx).
1. Never offer any personal information including your last name, contact information, home address, phone numbers, school's name, e-mail address, last names of friends or relatives, instant messaging names, age, or birth date.
2. Never post provocative pictures of yourself or anyone else, and be sure any images you provide do not reveal any of the previously mentioned information. Always remember to look at the background of a picture too.
3. Assume what you publish on the Web is permanent. Anyone on the Internet can easily print out a blog or save it to a computer.
4. Use blogging provider sites with clearly stated terms of use, and make sure they can protect the actual blogs, not just the user accounts, with password protection. (Even so, it's better to assume anyone can see it.)
5. Avoid trying to "outdo" or compete with other bloggers.
6. Keep blogs positive and don't use them for slander or to attack others.
While these are 6 excellent rules to go by there are numerous other things to keep in mind. If I come across any I'll add them to this post or maybe even create a new posting. Just remember when blogging pretend that what you write on your blog is equivalent to having it on a sign while standing holding it outside Wal-mart, the mall, or some other public.
1. Never offer any personal information including your last name, contact information, home address, phone numbers, school's name, e-mail address, last names of friends or relatives, instant messaging names, age, or birth date.
2. Never post provocative pictures of yourself or anyone else, and be sure any images you provide do not reveal any of the previously mentioned information. Always remember to look at the background of a picture too.
3. Assume what you publish on the Web is permanent. Anyone on the Internet can easily print out a blog or save it to a computer.
4. Use blogging provider sites with clearly stated terms of use, and make sure they can protect the actual blogs, not just the user accounts, with password protection. (Even so, it's better to assume anyone can see it.)
5. Avoid trying to "outdo" or compete with other bloggers.
6. Keep blogs positive and don't use them for slander or to attack others.
While these are 6 excellent rules to go by there are numerous other things to keep in mind. If I come across any I'll add them to this post or maybe even create a new posting. Just remember when blogging pretend that what you write on your blog is equivalent to having it on a sign while standing holding it outside Wal-mart, the mall, or some other public.
What is this blog?
This blog is my attempt to help the world be more computer knowledgeable. Sometimes the blogs will be far and few in between, however check back often. If you have a question feel free to ask, however no promises that I'll answer the questions in a timely manner.
This blog is the second in a series of blogs that I hope to do. It's goal is to help not only users learn more about technology, but for myself to remember things that are unique to certain situations.
This blog is the second in a series of blogs that I hope to do. It's goal is to help not only users learn more about technology, but for myself to remember things that are unique to certain situations.
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